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Thank you for contacting Asendia USA. Our Customer Service team is available Monday through Friday from 7:30am to 7:00pm ET. We have received your enquiry and will reply within 24 hours during normal business hours. Enquiries received over the weekend will be responded to during normal business hours the following Monday.

If you are looking to track a parcel, please enter your Package ID in the “Track a Package” section located on the top right of our homepage at

You may also contact us toll free at 1 (800) 624-5287 during our business hours.

Best regards,

Asendia USA Customer Service