---
title: Asendia’s Felix Krause on the developing Polish e-commerce market
description: Asendia’s Felix Krause reveals expert insights on the Poland’s vast and lucrative e-commerce market
---

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# [Asendia’s Felix Krause on the developing Polish e-commerce market](https://www.asendiausa.com/asendia-insights/felix-krause-discusses-polish-e-commerce)

 Written by [Asendia](https://www.asendiausa.com/asendia-insights/author/asendia) | Jun 21, 2021 5:44:03 AM

#### As the sixth-largest economy in Europe, Poland's economy has undergone a huge transformation since the fall of the Soviet Union. 

In the past decades Poland has managed to see its digital infrastructure leapfrog those of more developed economies and, as a result, sees desktop accounting for just 50% of online use. Yet 48.9% is smartphone traffic, showing that the country is very much at the forefront of mobile use, growing from some €65m in 2011 to more than €1.1bn in 2018.

Asendia Key Account Manager, and expert in Eastern Europe e-commerce, Felix Krause, shared his insights on the polish market in an interview with RetailX. 

 

##### **Q&A with Felix Krause**

##### KEY ACCOUNT MANAGER, ASENDIA CENTRAL AND EASTERN EUROPE

**1) In terms of market size, what trends have you observed in Polish e-commerce?**

Polish e-commerce has nearly doubled its turnover between 2016 and 2019. As it has all over the world, the pandemic has affected Polish businesses hugely, although, from an e-commerce  
perspective, not all these effects are negative. Indeed, many Polish e-commerce sectors have flourished during the lockdowns. With a population of 40m, Poland is set to become a more and more important e-commerce market on the global stage.

**2) In your opinion, what has been the biggest e-commerce development of recent times?**

Without a doubt, Covid-19 has had a huge impact on e-commerce, both in Poland and globally. From an organisational and logistical point of view, the global pandemic created many challenges. Yet e-commerce firms have now worked out how to manage these challenges and, because of lockdowns and fears of viral transmission, e-tailers are now benefitting from a huge boost to online shopping. While there will be some reversion to shopping in brick and mortar stores in the future, Covid-19 has considerably sped up the adoption of e-commerce.

**3) 52% of Polish customers prefer to collect their purchase in Paczkomat parcel lockers. Will the popularity of this method continue to surge?**

In several other regions, including the Baltics, you can see the same trend emerging. With so many people currently working from home, I don’t see any further short-term shift in that direction. I am sure it will remain a strong and interesting option in the future, however.

**Still curious? For a comprehensive yet concise look at e-commerce trends in Poland, and to read the rest of Felix’s interview, download the Poland 2020: E-commerce Country Report by RetailX in partnership with Asendia.

**

 

[View full post](https://www.asendiausa.com/asendia-insights/felix-krause-discusses-polish-e-commerce)

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