Belgium – Gradual resumption postal operations

16 July, 2020

The designated operator of Belgium, bpost, asks us to inform other Union member countries and their designated operators that the Belgian Government is gradually relaxing confinement and quarantine measures.

bpost is making every effort to provide a five-day-a-week (Monday to Friday) service for the delivery of letter post, newspapers and registered letters, as well as collections from post boxes, and a  six-day-a-week service (Monday to Saturday) for parcels and EMS. However, the confinement measures in place for certain categories of staff throughout Belgium prevent compliance with delivery times and collection of the addressee’s signature, and may result in processing and delivery delays throughout the country.

bpost will continue to provide services according to safety guidelines, but until further notice, all letter-post, parcel-post and EMS items requiring signature on delivery will be delivered with the postwoman’s or postman’s signature for delivery in place of the customer (but in the customer’s presence).

Operational conditions remain difficult (cancellation of international flights, etc.), which may also cause delays in both inbound and outbound.

In addition, bpost cannot currently accept letter-post, parcel-post or EMS items for destinations to which there is no transport capacity. The list of destination countries available is liable to change every day, and is accessible at https://news.bpost.be/en-corona.