Togo – Update on measures to limit the spread of COVID-19

20 July, 2020

Togo Postal Corporation (La Poste) asks us to inform other Union member countries and their designated operators that the Togolese Government has now eased the measures aimed at combating the spread of COVID-19 in Togo. However, flights remain suspended and borders are still closed, other than for transport of goods.

Following a reorganization of its services, the Togo Postal Corporation has restored some of its capacity to process letter-post, parcel-post or EMS items sent on cargo flights. Because of this reorganization, designed to meet social distancing requirements, mail processing is liable to be delayed.

Postal items are delivered only over post office counters between 8.00 and 16.00, or to post office boxes. Mail processing and delivery times remain impacted.

The Togo Postal Corporation has limited transport capacity for outbound letter-post, parcel-post or EMS items owing to the suspension or cancellation of flights to most countries.  Cargo flights operate irregularly and offer only limited capacity for postal items, leading to delays in the processing and dispatch of outbound items.

The Togo Postal Corporation therefore cannot guarantee that processing standards for the different categories of items will be met.

The Togo Postal Corporation thanks all Union member countries and their designated operators for their understanding. It will update them on any developments via EmIS.