Customs Unpaid

Asendia’s Customs Unpaid solution means any duties and taxes, if applicable, are paid in full at the time of delivery by the shopper. With this solution, the retailer is not involved in the customs process as it’s handled between tax authorities, the distribution company and the shopper.

If a good’s value is below the threshold determined by the destination country, meaning no duties or taxes are incurred, shoppers never pay any extra costs.

Customs Unpaid is ideal for goods free of duties or taxes.

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Benefits for shoppers and retailers

Which service is right for you? Both solutions may be suitable depending on your business priorities and traffic profile.

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Prepaid Unpaid
Building customer loyalty Yes
Limit returns due to refused parcels Yes
Optimize costs Yes Yes


Everything You Need to Know about Customs

Asendia and the Ecommerce Foundation have created this free report to help push your business forward and understand what’s involved with customs when shipping cross-border.

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Our customs unpaid solution will make custom clearance easier anywhere in the world
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