Returns Insights

19 June, 2024

Infographic: Leveraging Returns to Unlock Global Loyalty

The crucial role of Returns in shaping Consumer Behavior and Loyalty on a Global Scale.

Our recent Global Voices survey, encompassing over…

18 April, 2024

To charge or not to charge for returns

With free returns proving too costly for many retailers, is it time to start charging customers for the privilege?

Online shoppers have…

18 April, 2024

Returns opportunities for retailers

Returns are an inevitable part of e-commerce, and while they might be viewed as a cost and operational challenge, savvy retailers recognize…

28 March, 2024

One in four shoppers avoid buying from international retailers due to…

Press Release 27th March 2024, Paris | Asendia 

Asendia, a global leader in ecommerce and mail solutions, and ESW, leading global…

4 July, 2023

Asendia’s e-PAQ Returns: the ultimate solution as six in ten…

Press Release 4th July 2023 | Paris, France 

e-PAQ Returns is a comprehensive end-to-end solution which complements the panel of…

15 April, 2021

How much are returns costing fashion, health, and beauty e-tailers?

The rapid and continuous growth of the fashion and beauty e-commerce sector has resulted in a fast-paced and exciting market offering…

24 June, 2020

How to Increase Your Profits with International Shipping Services

The ecommerce game is changing, and gone are the days where online shoppers would happily pay steep shipping and handling fees and wait…

10 June, 2020

How to Choose the Best eCommerce Solutions for Your Business

With so many options available, it can be exhausting trying to choose the best ecommerce solutions for your business. You need to feel…

21 May, 2020

How to Minimise E-commerce Returns – 5 Key Questions

What is the true rate of online returns around the world?

13 November, 2019

How to handle post-holiday returns

The holiday season is fast approaching and e-tailers around the world are getting ready with festive promotions, targeted messaging, and…