A specialist range of international custom parcel solutions with e-PAQ tracking, trusted by leading e-tailers and valued by their customers.
Boost international checkout conversions with e-PAQ delivery options that are trusted, convenient, and affordable, giving shoppers confidence at the final step.
Poor delivery loses customers and drives up support costs, but e-PAQ provides reliable shipping, full tracking, and proactive updates.
With one integration, you have access to multiple services and destinations at excellent rates. Plus, our technology and processes make it easy and efficient for you to manage.
Give your customers real choice at checkout — from trusted postal services and feature-rich home delivery to convenient pickup points. With built-in logistics and customs expertise, we make the entire cross-border journey smooth for you and seamless for them.
Customs-ready, market-friendly, and always customer-first.
100's of delivery partners, 220 destinations, and just 1 account needed.
Flexibility that converts, and an experience your customers remember — from budget-friendly to best-in-class.
Our four-tiered home delivery range flexes to match your products, price points, and brand experience. From economical postal options to fast, premium shipping — or something in between — you choose what fits, and we’ll deliver.
Customs clearance and last-mile delivery are managed by the destination country’s postal service.
Local postal services handle tracking, customs, and last-mile delivery.
Best-in-class local carriers manage last-mile delivery in every destination.
Specialist courier partners manage last-mile delivery for heavy and express parcels.
An international network of lockers and pick-up points — for convenience your shoppers notice.
GLOBAL REACH, LOCAL EXPERTISE
We handle the exportation of your parcels, provide customs clearance solutions, and manage a network of trusted postal and parcel partners in each country that take care of the final mile.
E-PAQ Standard and e-PAQ Plus utilize postal partners in 220 countries and territories worldwide.
E-PAQ Select and e-PAQ Elite are in partnership with a range of B2C parcel specialists in dozens of major and emerging e-commerce markets
You just need an account with us!
Customers are more likely to return when the process is simple and hassle-free. Our international returns offering pairs our logistics strength with ESW technology.
We deliver custom cross-border delivery and returns solutions designed to meet the needs of leading global retailers.
Don't just take our word for it
Asendia USA is trusted to deliver by some of the biggest names in retail, as well as hundreds of smaller businesses.
“Team Asendia – this is amazing work. You guys are on fire and you’ve delivered to the day – as promise and to such an amazingly high quality. We are absolutely delighted, thank you! You have finished my week on an absolute high!”
“Wool and the Gang are switching all traffic to Asendia; we loved the traffic light system (of services updates).”
Asendia is by far the most resourceful and provides the best communications.
“Having alternative solutions being brought to the table is of great help given the ever-changing landscape; it enables us to have confidence in our ability to react quickly should new guidelines be issued from any country.”
