Save on global shipping with e-PAQ Standard: affordable overseas delivery, completed by local postal services worldwide.
Ideal for low-value orders.
Asendia USA offers cost-effective international shipping, with parcels delivered by trusted local postal operators worldwide.
Asendia USA manages the export logistics and give you access to our shipping platform and pricing. Simply set up an account to get started.
If you send thousands of parcels per week, you’ll get premium account management and bespoke solutions, including flexible collections, IT development, peak-season planning, and customized reporting.
Our onboarding team helps you get set up quickly and start shipping right away.
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“Since partnering with Asendia we have seen a four-fold increase in international sales.”
Boost international checkout conversions by giving shoppers a choice of trusted, convenient, and affordable delivery options.
Delivery issues cost sales and increase “where’s my parcel?” contacts and customs delays. e-PAQ helps you stay in control with reliable service, tracking, and notifications.
One integration gives you access to multiple services and worldwide destinations at excellent prices. Our platform and processes help you manage shipping easily and efficiently.
“Having alternative solutions being brought to the table is of great help given the ever-changing landscape and it enables us to have confidence in our ability to react quickly.”
An easy returns process builds loyalty and encourages repeat purchases. Our international returns solution blends technology with logistics, providing e-tailers a dedicated portal, supply chain visibility, and smooth refunds - powered by ESW technology.
We take care of exportation, handing over to postal services within each country.
Our international distribution centers in 17 countries distribute parcels worldwide by air and road. We also work with customs clearance agents before handing parcels over to our carefully chosen final-mile delivery partners.
Our relationships and integrations with transport companies, airlines, and customs agents ensure we have full visibility of your parcel’s movements and can gear up for peak periods.
Access this network by setting up an Asendia account. We handle the IT integration and provide the pricing.
The local postal operator in each country.
Our final-mile delivery partners for e-PAQ Standard are the national parcel operators in each country.
The postal network typically provides excellent value for money, convenience, and simplified customs clearance; it's just not quite as fast as a commercial solution.
If your shopper is out of home, there is often a choice of delivery to a safe place or nearby Post Office.
Contact us for a list of destinations with options, delivery times and prices
e-PAQ Standard is typically favoured by retailers of low value items. This is because the service does not offer tracking.
It is also popular for packages that are thin such as books, as there are additional savings to many countries for packages under 30cm thick.
Maximum weight and size
Most international packets and parcels we send are under 2KG, but we offer services for packages up to 30KG (see e-PAQ Select). If your parcels fit through a letterbox (under 3cm thick) we can offer extra savings in some cases.
Prohibited and restricted items
Our services cannot be used for shipping illegal or dangerous goods. The list of prohibited items varies by country, so contact us for further details.
Our pricing depends on details including the quantity of parcels being sent, destination and weight. Contact us for further details.
How are we so competitively priced?
With La Poste and Swiss Post as our parent companies, and with subsidiaries in 17 key e-commerce countries, we are ideally positioned to understand local markets and negotiate with regional country parcel delivery specialists. Having our own operations and IT expertise enables us to handle export logistics efficiently and keep costs down.
Contact us for a list of destinations with options, delivery times and prices
Labelling and shipment processing
Asendia Shipping, our user-friendly, multi-carrier shipping platform, outputs the label you need to get each parcel to its destination through your shopper’s chosen service. It also manages your parcel data, enabling smooth paperless customs clearance where available.
System integrations
We can easily integrate Asendia Shipping with your fulfilment systems, as well as platforms like Metapack and Shipstation, and you can choose us for all destinations or specific countries or services.
e-PAQ Standard is an untracked service and is low cost. Many shoppers and retailers require tracking which is why we also offer 3 tracked services.
The world of cross-border trading has evolved significantly in recent years, so providing the correct customs data is more important than ever.
Electronic customs pre-advice data
It is now mandatory to provide electronic customs pre-advice data and an S10 barcode when you ship abroad. You are also required to provide a CN22, CN23 or commercial invoice (depending on the service used) and the information electronically in the pre-advice you send to us.
If you do not provide this information you risk penalties and delays or items being returned, but our shipping platform is data-compliant and automates this process to take the stress out of electronic customs.
This is a mandatory requirement for cross-border shipping, no matter which provider you use.
Customs clearance options
Customs paid at destination and customs prepaid options are available. Contact us for full details.
