Domestic Returns offers a local experience for the shopper and is available to e-tailers with high volumes of returns in specific countries.

Our International Returns solution gives you access to an outstanding global returns service with Returns Centers in many regions of the world.

1. Your customer applies the returns label you provide and drops it off at any national postal-service location.

2. Returns from different countries are sent to a returns center in the region that will consolidate them before the goods are forwarded on to you.

3. You and your customers can trace the whole process on our Asendia Tracking website.

Prepaid and partially paid options

With International Returns, there are two choices: a Prepaid solution to enable free returns, or a Partly-paid option so customers enjoy cheaper postage rates for returns.

International Returns Your competitive advantage

Increase customer satisfaction; more reorders on your website A great solution for destinations with low-volume returns (there's no minimum) Harmonization of returns process with one label, regardless of the return origin Consolidation of parcels in a unique returns center Greater control Prepaid or Partly-paid options Ability to follow whole process with Asendia Shipping and Asendia Tracking

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